Important: This policy is a general website privacy notice for a UAE-based business. It should be reviewed against your actual processing activities, licences, contracts, hosting providers, marketing tools and applicable UAE federal or Emirate-specific requirements before publication.
1. Scope of This Privacy Policy
This Privacy Policy applies to personal data processed by Apeiron Accounting & Tax Consultancy in connection with https://apeironaccounting.com, our forms, communications, consultations, enquiries and related services, except where a separate privacy notice applies.
We aim to process personal data fairly, transparently and for specified purposes, while taking reasonable measures to protect it against unauthorised access, alteration, disclosure, loss or misuse.
2. Personal Data We May Collect
Depending on how you interact with us, we may collect:
- Identity information: name, title, company name and similar business identifiers.
- Contact information: email address, telephone/mobile number, postal or business address.
- Enquiry information: information contained in messages, consultation requests and service enquiries.
- Business information: information relevant to accounting, tax, bookkeeping, advisory, compliance or other professional services you request.
- Transaction information: information necessary to administer services, billing, payments and contractual relationships.
- Technical information: IP address, browser/device information, operating system, approximate location derived from technical data, pages visited, referral information and website interaction data.
- Cookie information: information collected through cookies, browser storage and similar technologies, subject to applicable choices and consent requirements.
- Recruitment information: where you apply for a role, information contained in your application, CV/resume and communications with us.
Please do not submit unnecessary sensitive personal data through ordinary website forms. Where specially protected data is required for a legitimate service, we will handle it in accordance with applicable law and safeguards.
3. How We Collect Personal Data
We may obtain personal data directly from you through forms, email, calls and consultations; from your organisation or authorised representatives; through your use of our website and digital services; from service providers and professional advisers where legally permitted; and from publicly available or otherwise lawfully obtained sources where appropriate.
4. How We Use Personal Data
We may use personal data to respond to enquiries; provide and improve services; prepare proposals, engagement documents and invoices; communicate with clients and prospective clients; manage recruitment enquiries; maintain website security; understand website usage where permitted; send service-related or permitted marketing communications; meet legal, regulatory, accounting and professional obligations; establish, exercise or defend legal claims; protect our rights; and perform other purposes disclosed when information is collected.
5. Legal Basis for Processing
Where applicable, we process personal data on a lawful basis recognised under the UAE personal data protection framework, which may include consent, performance of a contract or pre-contractual steps, compliance with a legal obligation, protection of legitimate interests, or another lawful basis permitted by applicable law.
Where processing relies on consent, you may withdraw consent where applicable. Withdrawal does not affect processing carried out before withdrawal, and processing may continue where another lawful basis applies.
6. Cookies and Similar Technologies
Our website may use cookies, browser cache, local storage, analytics technologies and similar mechanisms to operate the website, remember preferences, improve performance, understand usage and support security. Some cookies may be necessary for functionality while others may depend on your preferences or applicable consent requirements. You can usually manage cookies through browser settings.
7. Sharing and Disclosure of Personal Data
We do not sell personal data as a business practice. We may disclose personal data where reasonably necessary and legally permitted to employees and authorised representatives; technology, hosting, cloud, email, communications and analytics providers; banks and payment providers; auditors, accountants, lawyers and professional advisers; government, regulatory, law-enforcement or judicial authorities where required or permitted; prospective purchasers, investors or transaction advisers in connection with a corporate transaction subject to safeguards; and parties where you have requested or authorised disclosure.
Where third parties process data on our behalf, we seek appropriate contractual, organisational and technical safeguards consistent with applicable requirements.
8. International Transfers
Some service providers, technology systems or professional partners may process or store personal data outside the UAE. Where personal data is transferred outside the UAE, we will take measures required by applicable UAE law, which may include assessing the destination, relying on an applicable legal mechanism or obtaining consent where required.
9. Data Retention
We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business and accounting records, complying with legal or regulatory obligations, resolving disputes and enforcing agreements. Retention periods vary according to the type of information and applicable requirements. When information is no longer required, we will take reasonable steps to securely delete, anonymise or otherwise dispose of it, subject to applicable law.
10. Data Security
We use reasonable technical and organisational measures designed to protect personal data from unauthorised access, alteration, disclosure, loss, destruction or other unlawful processing. Measures may include access controls, authentication, secure configurations, backups, monitoring and appropriate staff or supplier controls.
No internet transmission or storage system can be guaranteed completely secure. Please use appropriate care when submitting information online and contact us promptly if you believe your information has been compromised.
11. Your Data Protection Rights
Subject to applicable UAE law, you may have rights relating to your personal data, including rights to request access to or information about your personal data, correction of inaccurate data, deletion in circumstances permitted by law, restriction of processing in applicable circumstances, objection to certain processing, data portability where applicable, and withdrawal of consent where processing is based on consent.
These rights are subject to applicable legal conditions, exceptions and procedures. We may need to verify your identity before responding and may retain information where required or permitted by law.
To exercise an applicable right, contact us using the details in the Contact Us section. We will handle requests in accordance with applicable law.
12. Children's Privacy
Our professional services and website are intended primarily for businesses and adults. We do not knowingly seek to collect personal data from children through ordinary website forms. If you believe a child has provided personal data to us without appropriate authorisation, please contact us.
13. Third-Party Websites and Services
Our website may contain links to third-party websites, platforms or services. Those third parties operate under their own privacy policies and terms. We are not responsible for privacy, security or content practices of third-party services that we do not control.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, processing practices or applicable legal and regulatory requirements. The updated version will be published on this page with a revised Last Updated date. Where required by applicable law, we may provide additional notice or seek consent for material changes.
15. Contact Us
If you have a privacy question, request or concern about the processing of your personal data, please contact us:
Please include enough information for us to understand your request and, where necessary, verify your identity.
Legal reference: This policy is intended to operate consistently with the UAE federal personal data protection framework, including Federal Decree-Law No. 45 of 2021 Regarding the Protection of Personal Data, subject to its scope, exclusions, implementing requirements and any other applicable UAE federal or local legislation.